Frequently Asked Questions
Your questions 
answered simply 
and honestly.
Honest answers about our tools, your daily ritual, delivery and returns. Can't find yours? Write to us, we love hearing from you.
Tools and your ritual
New to face fitness? Start with a gua sha or the Rebel Roller: both are easy to pick up and fit into a five-minute routine. Want a cooling boost? Add Rebel Ice. Still unsure? Tell us which areas of your face you'd like to care for and we'll suggest where to begin.
Apply a few drops of facial oil or your day cream so the tool glides, then move gently upward and outward over cheeks, jawline and neck. Light pressure is enough; it should never hurt. A few minutes a day is plenty: consistency matters more than pressure.
Our gua sha, rollers and cupping tools are crafted from medical-grade stainless steel. It feels cool on the skin, is easy to clean and is made to last.
Yes. Our Anti-Age Day Cream is made to be part of your daily Rebel Skin ritual. You will find it in the Cosmetics section of the shop.
Go gently and listen to your skin. If you have a skin condition or any doubts, check with your doctor or dermatologist first, and stop if your skin feels irritated.
Orders, delivery and returns
Use the tracking link in your shipping confirmation email. If you can't find it, write to us with your order number and we will help.
We deliver in Switzerland, across Europe and to many countries worldwide. Enter your address at checkout to see the delivery options available to you.
Rates depend on your destination and your order. You always see the exact cost at checkout, before you pay.
You can request a return within 30 days after delivery. Contact us first: return shipping is free and we will send you a return label. Items should come back unused and in their original packaging. If you live in the EU, you also have a 14-day right to cancel.
We're sorry! Please write to us right away with your order number and a photo, and we will sort it out.
The app and Rebel Skin
Soon, on iOS and Android. Join the waitlist on the Face Yoga App page and we will email you the moment it is live.
Specific Kit for Individual Needs. Our idea is simple: skincare that begins and ends at home, built around you and your goals.
Yes! The Rebel Skin Gift Card is a lovely way to invite someone to rebel against gravity.
Write to [email protected] in English, French or German, or use our contact page. We read every message.
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30-day returns
Free return shipping. Just contact us first.
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Tracked delivery
Follow your parcel from our door to yours.
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Premium stainless steel
Medical-grade tools made to last.
